VERY RUDE - REFUSES TO PROVIDE FAX # TO REQUEST INSURANCE CERTIFICATES FOR HER TRUCKING COMPANY CLIENTS - AS REQUIRED BY " INTERSTATE COMMERCE COMMISSION ". LEFT CALL BACK REQUESTS (documented) WHICH SHE CHOSE TO DENY & ARGUE ABOUT IN STEAD OF ACCOMPLISHING PURPOSE OF THIS CALL.THUS, CARRIER ADVISED THEY CAN NOT HAVE THIS CONTRACT.ACTUAL RATING 0 OUT OF 5 FOR GOOD SERVICE.