IT SHOULD BE AGAINST THE LAW TO HOLD PEOPLE HOSTAGE !!! these people are not nice or professional. Instead of lawyers they should be called sharks. they have no mercy and will sock it to you if they have half a chance. I have made payments on a bill with them every since I got the bill ... they still threaten that they are going to take me back to court and make me pay more. .. FOR WHAT TRYING TO PAY MY BILL !!! as if its not bad enough that I have been paying on a bill for 10+ years that has not reduced in size because they tack interest on faster than I can pay. Its a never ending cycle. I hope you never deal with these people !!!