Triple R Denture Clinic & Lab
12102 E Sprague Ave, Spokane, WA 99206
509-922-5333
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Beware! Their guarantee is a joke. I paid $1,100 for a full set with a 100% satisfaction guarantee. The form they asked me to sign says their dentures are 100% refundable EXCEPT for 20% ($220) to cover their costs. I crossed that part off and told them if they can't do it right I'm not paying for their mistake. They agreed to give me a 100% refund if not satisfied. The guarantee is supposed to be good for 90 days. Today is day 90. I went in for an adjustment. My top plate pops loose when I bite anything hard. It obviously needs a reline. They told me it will require a refit and I will have to pay and additional fee. AN ADDITIONAL FEE????? What happened to the guarantee? Do not trust them. I just emailed them asking for a full refund. We will see what happens next. We will probable end up in small claims court.
08/01/17
Provided by DexKnowsI was attracted to Triple R in part by the pricing and in part for the fact that we had a denture repair done there several years ago.
However, when my completed denture set was delivered the upper simply fell out. It would not stay in place without using adhesives. The advice given was that it would fit better in a few days. NOT TRUE!
After about six weeks of aggravation I asked the denturist if there was anything he could or would do to resolve the fit problem.
His solution was a temporary reline that would last, "2 to 3 months". that solution would get me past the 90 day guarantee period and make me subject to charges for a permanent reline. He did the temporary reline and a couple of days later when I could make the 90+ mile trek back he removed a lot of the excess material from the reline, but did a very poor job of it. The following week I called to make an appointment to get the remaining excess material cleaned up he relayed the message through his receptionist that he had done all that he could. No appointment was made and I was informed that I could get 80% of my money refunded.
I have taken the refund and there no way that I could recommend this business to any one. Just one piece of wisdom that was shared with me many years ago, "Nothing good comes cheap and nothing cheap comes good".
Save your money and find a quality denture provider.
06/06/13
had to keep overnight to reline denture, otherwise great service
06/06/13
had to keep overnight to reline denture, otherwise great service
06/06/13
had to keep overnight to reline denture, otherwise great service
06/06/13
had to keep overnight to reline denture, otherwise great service
06/06/13
had to keep overnight to reline denture, otherwise great service
06/06/13
had to keep overnight to reline denture, otherwise great service
06/06/13
had to keep overnight to reline denture, otherwise great service
06/06/13
had to keep overnight to reline denture, otherwise great service
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