I can't believe the way I was treated today on Wednesday, Sept, 07, 2011 by phone. I received this phone call by some woman from Downtown Automotive in Seattle WA, giving me a bad time for not showing up to an interview last week. She was accusing me of taking advantage of unemployment and basically judging me of something she has no idea of. I got there for an interview early; but there was no parking anywhere available without getting towed off. They never warned me of this situation before I left to have an interview with them and I didn't carry any money to pay for parking at the lot across from their location because I was unaware of this problem. Their building was smeared with graffiti alongside the entire building also which put up a large red flag that if hired on, I might get my tools ripped off. That area showed to me to not be a safe place to work and the last thing I needed was some nasty woman calling me on the phone and being mean to me. I went on to explain to this woman what happened and she hung up on me. I emailed these people two times after I got home to tell them what I am saying in this review and the last thing I needed was some snotty mouthed woman calling me up a week later and giving me a bad time because I decided not to work for a place like this. If they treat someone as myself this bad before being hired on I can just imagine how they would of treated me if I would have worked for them. They owe me an apology for treating me badly and I would not recommend them to anyone when it comes to working on vehicles. That was terrible to be judged like that and treated like some criminal just because I decided not to work for them.

What a friendly place. Everyone was very helpful. I came in without and appointment for a smog check. It was done right away and the technician even postponed his lunch to do the work. What customer service! Thank you.

Best auto maintenance and repair shop around!

I had several repairs to be completed on my car. The guy at Downtown Automotive was very concerned about finding a particular hose that was needed for my car. He knew that I needed my car in order to go to work the next day and he went above and beyond to locate a hose for my car. I appreciate the excellent service that everyone at Downtown Automotive provides whenever I bring my car in.