Saturday March 25 2017 1130 am PST
J & L Automotive Repair – “7 STAR HONDA REPAIR SERVICE!”
It is an ABSOLUTE PRIVILEDGE & HONOR to write this review. I have NO HESTITATIONS OR DOUBTS with sending consumers, who are in need of vehicle service & repair wor to J & L Automotive Repair.
My 2003 (13 yrs 6 mths- 35,000 miles) Honda Civic LX needed LOTS of repairs: Flywheel, Clutch Kit, Front Left Strut Assembly, Battery, Power Steering Reservoir, Line Hose, & Cap, 4 Wheel Alignment, Manual Transmission Fluid, Engine Fluid Check & Refill, & Hood Lift Repair.
This service & repair was “LABOR INTENSIVE” – especially the 1st, 2nd, & 3rd procedures. J & L needed close to 16.5 hours of labor to complete the entire requested repairs, service, & maintenance. Was the final bill a lot? Yes, it was. Most importantly, I truly feel, it was money WELL-SPENT @ J & L Automotive Repair. Warranty Statement: Parts & Labor are 12 month or 12,000, or whichever occur first.
Communication Log: 1-Wed 3.22.17 302 pm Joe Update: 2- Th 3.23.17 Car Ready for PICK UP. Picked up car on Friday, 3/24/17 @ 10 am. Plus-I came equipped with a LED Flashlight to inspect all of the work completed. I appreciated Joe’s (Owner) attitude regarding my request to be shown all the work completed on R.O.#: 20336. It didn’t phase him -nor did my request upset him. Nice! He maintained a professional, courteous, & welcoming attitude towards me.
When J & L’s Owner opened up the hood on my car, I was BLOWN AWAY! The engine looked like the day, I took it out of the showroom. I have never seen the engine look so clean, especially for a car this mature!
After I saw all the: professional attention & detail, plus- 7 Star Customer Service,” I had to IMMEDIATELY TRUST THE INTEGRITY of J & L Automotive Repair. I did though continue my inspection of the work completed.
Car disabled on 3/15/17, had to move from Honda SF to J&L for "lack of response" to texts & emails. Joe fixed it in 2 1/2 days. ABSOLUTELY AMAZING! Thanks