This review is over 18 months old--but to rebuttle--To say that you get what you pay for is a bit unrealistic. I believe we have been servicing the entire San Antonio area for years with the family and budget in mind and give more than the dollar asks for. The instructors, though some more experienced than others, are nicely qualified with years of past and/or present experience in the classroom and/or stage. Many have been on staff for years and have continued their workshops and dance education in hopes of returning it to their students. If there are have been any discrepancies regarding an instructor and/or his/her schedule with a last minute glitch, it is probably an isolated incident which is bound to happen. We don't claim to be perfect but we strive to earn the respect and understanding of others if an instructor does encounter a brief mishap. As far as tackiness--that is taste based. We were in another facility where I'm sure you, the client, just didn't want to be away from your daughter. Though, we have been progrressive at times, we still hold that the classroom is isolated from the general waiting area and we try to make the waiting area as "friendly" as possible. I'm sure you just need to find your happy place.