You can NEVER get through to the store. It always sends you to the national call center, even when you call the local number. When you FINALLY get somebody on the phone, their customer service is ridiculous. I called 4 different times & each time, i got a different person. Each one talked to me like i was stupid and each one was EXTREMELY rude. I finally just cancelled my reservation and went back with enterprise.

I wish there was an option for negative Stars.