It took two years and several procedures ($) before Dr. Sullivan accidently found what was causing so much pain in my left eye. I told him initially that it felt like something was stuck in there, but only after around 3 procedures he discovered while in the middle of one, a plug fell out and had been stuck up in a upper tear duct. Naturally my eye was sore and inflamed afterwards so I went back to him, he insisted I needed some sort of surgery or procedure and of course had an opening the next day (he was very pushy) I told him no. I went home and made an appointment with a different specialist who said he wanted to just try injecting cortisone in the tear duct to rinse it out. Low and behold, what should have been resolved two years prior (no thanks to Dr. Sullivan) finally my eye was no longer in pain. If he had listened to me in the beginning, I guess he wouldn't have made money off useless procedures. One of the was removing the inner pink (plica?) from the corner of the eye which was a completely useless procedure except he made money off of it. I have never been more disappointed in a doctor quite honestly.