My experience was terrible! Darrel Timmins, TACL B 24634 C, looked briefly at my non-functioning system, claimed he detected a Freon leak in the inside portion of the unit and gave me a multi-thousand dollar estimate. I got a second opinion. The technician filled the system with nitrogen and immediately identified a huge leak in a valve in the outside unit. He fixed it and refilled the system for a fraction of the MCM estimate. He also mentioned that to detect a leak in the inside unit, the large stack on the top of the inside unit must be removed. Timmins did *not* do this. When confronted with this later on the phone he claimed he "snaked his detector down by some brass" whatever that means. Two conclusions are possible: 1. Either MCM attempted to take advantage of a senior citizen (and service veteran) by trying to trick me into a huge, unnecessary repair or 2. They are totally incompetent. Either way, you DO NOT want these people working on your system! I repeat: don't let these charlatans near your house!!

Wonderful company you can trust. They came out last year when the AC unit went out.They honored the service plan we had paid for when the unit was installed. I have been very happy with this company for 8 years of service. Also, the people are friendly .. Vicki Beilfuss