Every orchid I have received from Orchids Limited have traveled all the way from their Company to me in Northern California in excellent condition. The delicate flowers are wrapped separately. so that upon arrival, I can enjoy everything I have expected. If I have any questions, Jerry has been happy to help me, and since I am new with the love of orchids, this has been a huge help. I now have 6, and will look forward to adopting more from Orchids Limited. Luck to all from Carole in California