National is always on the mark when I rent a car with very limited wait time. The associates are always very friendly, patient, and thorough about charges you may or may not receive. I have never had one bad exeperience with this rental service and would highly recommend them to others!!!!

Had to wait 30 min for a car because they ran out. Told them at pick up of car that I didn't want fuel option, then turned car in with a full tank and they still charged me $38 for the fuel option. Worst exprience!

National offices around the country are generally really helpful. But the folks at Memphis practically did backflips to make sure it was a memorable experience. I hardly had to wait and yet two staff apologized for the wait. They were happy and enthusiastic. The man by the cars was very friendly and a great "host" in helping me getting a car. One of the best (of hundreds) of experiences I've had renting a car! And the car had a truly full tank of fuel, was immaculate and check out and check back in were a breeze!

I'm a Emerald Member, and that is how National treats me. They are professional and always helpful. I have a couple of free rental days for being a loyal customer, the rewards are endless, compared to there competitors. Thanks National for treating me with Executive importance.

National Car Rental is awesome. I'm an Emerald Club Member and I love being able to walk up to what I need, get in and head to the gate. The people at the gate are very helpful and a joy to speak with. The Airport location needs a Premium Sport Car Fleet!

I love walking in National, selecting the vehicle of my choice, jumping in it and taking off without a hassle.

Horrible customer service and staff unity not to mention loyalty don't exist at national car rental but thieves exist by robbing what seems to be a customer at an disadvantage.