A light on the dash board came on and took my car in they were able to locate the problem was with my seat belt. They were able to make the light go off and was advised if it came back on I would need to replace the buckle. The light came back on month later and I called them and they did research on it and found out it was covered under my lifetime warranty through the dealer and they would fix it for free. Of course, I was delighted, Premier could have fixed it and charged me and I wouldn't have known the difference. I really trust these guys.