We had a bad experience with this office. We reserved three 15 passgerner vans with them, First of all they made a type o on the date of services. They say we did not have a reservation," Don" manger realized it was a typographer error, he told me he would locate a van for us. Next he offered a regular 15 passergner van with the flat seats. Not a good ride for 15 hours ride for a 72 year old. We reserved a "New" van with individual seats . I could have rented a regular van in my home town for less than 900.00 dollars, this is what they were charging . We felted duped by this company for false promises. We ordered three of these :cargo carriage corp vans" and onlyreceived one, Next they promised we could pick them up on Thursday morning for one price and return on Sunday night but in the end the price went fromm 600 to 900 dollars. At the end of the day becareful who you rent your automobiles from!!! Unhappy with Hertz!!!