I waited over 2 weeks for the technician to come to the house. While waiting, I received for the appointment I received the part needed for the repair. When tech came to the house, the ice maker worked and he told me that he believed it was related to frost. We took the ice tray out and washed it and it continued to work. He then told me that he could not install the new part because it was working. The next day, it quit working again and hasn't since then. He already had the part and refused to install it.