During a cleaning, the dentist dropped an instrument on the floor, picked it up with his gloves, did NOT change his gloves, removed the plastic packaging from the instrument (thus contaminating it), and put the instrument in my mouth. His gloves had touched the ground (during the process of picking the instrument up) and were now contaminated. He used these contaminated gloves to hold my mouth open and proceeded to touch my teeth and gums. Even worse, my gums were bleeding (because of the cleaning), and germs on the floor could enter my bloodstream directly.



I complained, but the dentist brushed off my concerns. He claimed that I had nothing to worry about because the instrument had been covered in plastic. He ignored the fact that using his contaminated gloves to remove the plastic caused the instrument to become contaminated.



This dentist endangered my health because he chose not to take a few extra seconds to change gloves and retrieve another clean instrument. Dr. Huang took shortcuts. Shortcuts should never be taken in dentistry.



Furthermore, I set my appointment for 9 AM (the earliest possible time) on a Wednesday (a day which is not busy), but they still made me wait 45 minutes until the dentist saw me.