this company repair my water heater,I called two other companies and they wanted to change the water heater but gregory with pronto plumbing he went the extra mile to save me money from $985.00 the others company wanted for replacing the w/h to $185.00 he charged me for the repair. and is working like new.

Referred by my homeowner's warranty company. Very difficult trying to get an appointment scheduled, but I was told my disposal would either be repaired or replaced in less than 30 minutes so I could leave for work on time. After arriving late, technician spent 3 minutes looking at disposal, then told me it worked fine. I disagreed, showing him it just spun things around. He opened the cabinet underneath, looked at the outer components, then told me again it was in good condition, and I owed him my deductible. I tried to explain I wasn't happy with the appliance and I wanted it replaced like I was told over the phone. He repeated I needed to pay him. I am extremely disappointed in the lack of professionalism, apparent technical ability, and certainly customer service! I do not recommend this company.

The level of service and proffessionalism from pronto was more than I expected. They were clean and courteous. They also sovled my plumbing problems in a quik and timley manner. I higly reccomend them to all of my friends and nieghbors.... Thank you pronto Plumbing