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Southwest Hair & Day Spa Inc

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Beauty Salons, Barbers, Day Spas

6610 W Jefferson Blvd, Fort Wayne, IN 46804

260-459-2739

OPEN NOW: 
Today: 8:00 am - 8:00 pm

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5
1 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

08/04/09

I love the pedicures here! Not only do you get your own private room, but the ladies are so gentle. The massage chairs are great and the room is cozy and relaxing. It is not like the "asian chop shops" where they put you in a huge room with others and then when they finally get to you they are rough and it is uncomfortable.

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E
enzzz81

09/29/08

Provided by YP.com
review count1photo count0
Horrible customer service!

I went in for a bridal trial for hair and make-up and ended up hating the make-up. It looked extremely caked on and I looked like a clown. She even told me she thought it looked cakey as well so she asked me to come in the following week to try it again. She assured me she would only charge me for the one trial so I agreed. I went in for the second trial and it was better, but still not what I wanted (even though I had pictures to help her). I ended up cancelling the wedding day make-up and going somewhere else. The day of my wedding I went in to have my hair done and they charged me for both trials! I tried talking to them about it since they told me they would only charge me for one and they did nothing. Even went as far as to tell me that it was my fault because I was "indecisive". A trial is a trial and you are never obligated to go any further than a trial if you don't like it. They still refuse to reimburse me for the second trial! I don't recommend this place unless you want to be taken advantage of!

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claimed iconBusiness Response09/12/2011

This review I am responding to is very old. Our salon tried to make this customer happy. The Better Business Bureau thought we had done all we could concerning this situation. Our goal is to give great service and stand behind our work. Thank you for considering Southwest Hair & Day Spa for your services.

This listing has been claimed by a business representative.
DETAILS
Hours
Regular Hours
Mon - Sat:
Categories
Beauty Salons, Barbers, Day Spas, Hair Removal, Hair Stylists, Massage Therapists, Nail Salons
Payment Options
Brands
Bioelements, bioelements
AKA

Southwest Hair and Day Spa

Other Email

Other Information

Parking: Lot

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Data provided by one or more of the following: Thryv, Data Axle, Yext.