Dear Wayne, Colonia del Rey RV Sales, LLC. appreciates your business & hopes you're enjoying your RV. We're family owned & operated for 3 generations & for over 40 yrs now. We take all concerns seriously. We'd like to know why you feel this way as we put customer service first. This is the main reason we've been able to stay in business so long, & not only from our prices. Our parts & service dept. are always happy to help customers. Plus, they work solely off commission so it makes no sense why they wouldn't help. Although we have a large stock of parts, sometimes we have to order particular items & wait for suppliers to get back with us. Regarding your hitch, depending on which hitch it was many of the sway bars will only mount one way. Others are semetrical & can mount either way. in any case we're happy to look at it & go over it with you. As always if you ever have a problem please ask to speak with the manager or owner. We'd like to hear form you & get any of your needs resolved. We want all of our customers happy. Please get back with us. Sincerely all of us at Colonia del Rey RV