Dealing with this company's adjustors has been a nightmare! Have been trying to get a fair price for payoff of my vehicle for over 2 months! I even got the manager involved and wasn't much help, seeing as how I involved him 3 wks ago and still no payoff! These people have dragged their feet and stalled this payoff on another level of ridiculous! Have offered me thousands of dollars less than what the cash value of my truck is worth but won't give me a fair deal! At this point I am contacting The Texas Department of Insurance and Better Business Bureau along with my local insurance company that connected me to this company. I have never felt less appreciated as a customer as I have with Pronto insurance!

Very helpful and quick to work on my new policy. Marco was very polite and provided great service. Definitely pleased.

Very easy to make my payments. No problems with them. Always are very professional and answer any questions I may have.

Friendly, courteous service. Knowledgeable, honest about ad claims. Prompt response with documentation.

Quick and easy reliable and no nonsense had documents immediately honest with their pricing no bull.