Every time I've gone into this store, they are amazingly helpful, friendly, honest, and down to earth. I've only had positive experiences here, and I've always been impressed by how knowledgeable these employees are. The service is INFINITELY better than at typical stand-alone Verizon stores. I feel like I'm being treated like a person and not just a number in a long list of customers. I always receive tons of one-on-one attention and end up leaving very happy with my purchases. Once I bought a phone from them years ago, I'll never go back to a typical Verizon store again. Thanks for the wonderful service!!