Staff has been extremely most especially Michelle and Jeremy (hope I got the names right)

Very courteous and friendly. Waterworks has provided great service for me since 1986. I have owned two Hot Springs Spas continuously since then and they have been outstanding investments in my well being. I would and do recommend Waterworks and Hot Springs to anybody in the market for a tub.

Your service tech consultant was excellent in customer service skills! My only difficulties - as being an absentee owner - was not getting to speak to service techs at or after times of service completion. I live to far away to drive to property at service times. I did appreciate the detailed service reports after work completion. I do and will highly recommend your service department. Thanks!

I appreciate the expedition appointment and the scheduling process has improved dramatically.

Your man in Soldotna (Dave) is doing a great job at helping customers

Excellent service. Thanks for repair.

Service rep was professional and very polite. He was training a trainee and did a great job. Will do business again with waterworks.

Bill continued 1/2 hr labor that was courtesy check at no charge. Problem rectified professionally & quickly.

Jeremy was great! Very pleasant, knowledgeable.

Youve been there for me for over 25 years!! Quality tubs and Quality service.

Jeremy was right on top of the problem! Back order on part took longer than we anticipated. All in all (my church) is back in order!

Jeremy has been so wonderful and tells us everything he is doing to our hot tub and he tells us about new products that would make our tub more enjoyable. Leah is such a joy to see every time we come in and always so helpful. She always has a smile and great things to tell us about whats new. Everyone at the Waterworks is so wonderful. The Silk Spa is wonderful.

Patient and informative when helping us decide what to order. Great service from all of you. Helpful in early days of installation coming out to the house.

Your service tech consultant was excellent in customer service skills! My only difficulties - as being an absentee owner - was not getting to speak to service techs at or after times of service completion. I live to far away to drive to property at service times. I did appreciate the detailed service reports after work completion. I do and will highly recommend your service department. Thanks!

Jeremy has been so wonderful and tells us everything he is doing to our hot tub and he tells us about new products that would make our tub more enjoyable. Leah is such a joy to see every time we come in and always so helpful. She always has a smile and great things to tell us about whats new. Everyone at the Waterworks is so wonderful. The Silk Spa is wonderful.

The whole process was surprisingly simple! As first time spa-owners, we were nervous about the learning curve, but waterworks staff made it seem easy.

Don't want to sound like a love affair- but it is- what 30 years?

Forgot a couple items in my order but they arrived today thanks!

I have been very pleased with your service and assistance. Leah, answered my first call to your store and she is a great part of the reason I keep coming back.

Vickie and Meghan were very friendly and extremely helpful. I am a big fan of happy people, and these two girls were an awesome duo! Well done. I will do all of my hot tub shopping here!